Terms of service

Terms of Service

Last updated: August 19, 2026

Welcome to BUPSOUL.

These Terms of Service (β€œTerms”) govern your access to and use of the BUPSOUL website, including any purchases made through our online store.

By visiting our website, creating an account, or placing an order, you agree to these Terms. Please read them carefully before using our website.

1. About BUPSOUL

BUPSOUL offers jewelry, accessories, and related products inspired by music and creative expression.

Throughout these Terms, β€œBUPSOUL,” β€œwe,” β€œus,” and β€œour” refer to the operator of the BUPSOUL online store.

Our online store is hosted using Shopify, which provides the ecommerce platform that enables us to offer our products to you.

2. Eligibility

By using this website or placing an order, you confirm that you are legally able to enter into a purchase agreement in your jurisdiction.

If you are under the legal age to enter into a contract where you live, you may use our store only with the involvement of a parent or legal guardian.

You must provide accurate, complete, and current information when placing an order.

3. Products

We make reasonable efforts to display our products, colors, materials, dimensions, and details as accurately as possible.

Because products are viewed through different screens and devices, actual colors may vary slightly from what appears on your display.

Certain handcrafted, plated, polished, or naturally finished pieces may also have minor variations that do not affect the intended design or function of the product.

Product availability may change without notice.

We reserve the right to discontinue products or update product information when necessary.

4. Prices

All prices displayed on our website are shown in the currency indicated at the time of purchase.

Prices may change from time to time. Any price change will not affect an order that has already been accepted and paid for.

Shipping charges, taxes, customs duties, or other applicable fees may be added separately where applicable and will be handled in accordance with our Shipping & Delivery Policy and the information displayed during checkout.

If an obvious pricing or technical error occurs, we may contact you to correct the order or cancel it and issue a refund.

5. Orders

Placing an order does not necessarily mean that your order has been accepted.

We may need to cancel or decline an order in situations including:

  • An item becoming unavailable

  • An obvious pricing or product information error

  • Payment authorization failure

  • Suspected fraud or unauthorized payment activity

  • Shipping restrictions

  • Legal or regulatory requirements

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

We reserve the right to limit quantities where reasonably necessary, including for suspected resale, fraud, or misuse of promotions.

6. Payment

You agree to provide valid and accurate payment information when placing an order.

Available payment methods are displayed at checkout and may vary depending on your country or region.

Payment processing may be provided by third-party payment providers. Their own terms and privacy practices may also apply.

An order may not be processed until payment has been successfully authorized or completed.

7. Promotions & Discount Codes

From time to time, BUPSOUL may offer promotional codes, introductory offers, complimentary shipping, or other promotions.

Unless otherwise stated:

  • Promotional codes cannot be exchanged for cash

  • Promotions apply only during the stated promotional period

  • Eligibility requirements may apply

  • One-time offers may be limited to one use per customer

  • Discount codes may not be combined unless expressly permitted

  • Promotions do not apply retroactively to previously completed orders

We may modify or end a promotion where reasonably necessary, provided this does not affect orders already completed under the promotion.

Attempts to misuse, reproduce, resell, or fraudulently obtain promotional benefits may result in cancellation of the applicable discount or order.

8. Shipping & Delivery

Orders are processed and shipped in accordance with our Shipping & Delivery Policy.

Delivery times shown on our website are estimates and are not guaranteed unless expressly stated otherwise.

International deliveries may be affected by customs clearance, local carriers, public holidays, weather, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

Please review our Shipping & Delivery Policy for current destinations, shipping rates, delivery estimates, customs information, and tracking details.

9. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Where duties or taxes are collected during checkout, the applicable amount will be displayed before the order is completed.

Where such charges are not collected at checkout, additional amounts may be payable in accordance with applicable local customs rules.

Please refer to our Shipping & Delivery Policy for further information.

10. Returns, Refunds & Cancellations

Returns, refunds, damaged items, incorrect items, and cancellation requests are handled in accordance with our Return & Refund Policy.

Please review that policy before making a purchase.

Nothing in these Terms or our Return & Refund Policy limits any consumer rights that cannot legally be excluded under applicable law.

11. Intellectual Property

Unless otherwise stated, the BUPSOUL name, trademarks, logos, product designs, photographs, graphics, text, videos, website design, and other original content appearing on this website are owned by or licensed to BUPSOUL and are protected by applicable intellectual property laws.

You may view and use our website for personal, non-commercial purposes.

You may not, without prior written permission:

  • Copy or reproduce our original website content for commercial purposes

  • Use BUPSOUL trademarks, logos, or branding in a way that suggests authorization or affiliation

  • Reproduce or sell counterfeit or unauthorized BUPSOUL products

  • Scrape or systematically collect website content for commercial use

  • Modify, republish, distribute, or commercially exploit our copyrighted materials

Nothing on this website grants you ownership of any BUPSOUL intellectual property.

12. Acceptable Use

You must not use our website:

  • For unlawful or fraudulent purposes

  • To violate the rights of another person

  • To transmit malware, viruses, or malicious code

  • To interfere with the security or operation of the website

  • To attempt unauthorized access to our systems or customer information

  • To submit false, misleading, abusive, or fraudulent information

  • To engage in automated activity that places an unreasonable burden on the website

We may restrict access to the website where reasonably necessary to protect our customers, systems, or business.

13. Third-Party Services & Links

Our website may contain links to or integrations with third-party services, including payment providers, shipping carriers, social media platforms, and other service providers.

These third parties operate independently and may have their own terms, policies, and privacy practices.

BUPSOUL is not responsible for third-party websites or services that are outside our reasonable control.

14. Website Availability

We aim to keep our website accurate and available, but we cannot guarantee uninterrupted or error-free access at all times.

We may temporarily suspend or modify parts of the website for maintenance, security, technical updates, or other reasonable operational purposes.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

To the fullest extent permitted by applicable law, BUPSOUL will not be liable for indirect, incidental, special, or consequential losses arising solely from circumstances outside our reasonable control.

This section does not limit any mandatory consumer guarantee, product liability, refund right, or other protection provided to you by applicable law.

16. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that certain personal information may be processed as necessary to provide our services, fulfill orders, process payments, prevent fraud, communicate with you, and comply with applicable legal requirements.

Please review our Privacy Policy for further information.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, or applicable requirements.

The latest version will always be published on this page with the updated revision date.

Changes will apply prospectively and will not alter rights relating to orders already completed unless required by law.

18. Governing Law & Consumer Rights

These Terms are governed by applicable law.

Where permitted, matters relating to the operation of BUPSOUL are governed by the laws applicable to the place where BUPSOUL is established.

However, nothing in these Terms is intended to deprive consumers of mandatory rights or protections available under the laws of their country or region.

19. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

20. Contact Us

If you have any questions about these Terms, please contact BUPSOUL Customer Care:

Email: support@bupsoul.com